Information Officer

• Be part of a dynamic team
• Generous benefits, including 13 RDOs
• Flexible working arrangements available

The Police Association Victoria (‘TPAV’) offers an exciting opportunity for an energetic, passionate, and highly competent communicator to engage with our 17,000 plus members on a day-to-day basis through our Member Support Centre.

Key responsibilities

• Provide information and advice to members on first-line queries pertaining to industrial relations, welfare, TPAV campaigns, and member benefits and services
• Respond to first-line correspondence and email/web-based queries in accordance with TPAV policy and member service delivery requirements

What we are looking for

This role will suit a sound communicator with strong customer service focus. You will enjoy working in smaller teams for an organisation that has a strong purpose. You’ll have the opportunity to learn from more experienced member engagement, communication and industrial relations professionals. Key to your success will be your ability to work collaboratively and to think practically and creatively. Maturity and discretion to maintain confidential or sensitive information is also an essential requirement, as are sound IT skills. Any industrial relations knowledge and/or experience is desirable but not essential. The applicant must have an understanding and commitment to TPAV’s objectives and values.

Position Description

To view the Position Description – CLICK HERE

Remuneration

This role will offer necessary and ongoing training/development and attract a competitive salary and other generous benefits, including monthly RDOs and annual presentation allowance.

Enquiries and applications

To enquire further about this position, please contact Rachael Morris - Member Support Centre Lead during business hours, either by telephone, (03) 9468 2600, or email, general@tpav.org.au

To apply for this position, please email a covering letter of no more than 2 pages having addressed the key selection criteria and your CV to general@tpav.org.au.

All enquiries and applications will be treated in the strictest confidence.